Yorkshire Call Centre
Our Yorkshire based Call Centre can currently seat up to 17 operatives. We are available 24 hours a day for Telemarketing and Tele Sales campaigns. Our call centre operates on the latest Televantage software and provides call recordings and statistical reports. We also have access to other useful telephony features such as Call Transfers to anybody, anywhere in the World.
Telemarketing Services
Monkey Telemarketing are experts in running successful inbound and outbound telemarketing programs.
Inbound Telemarketing
Advertise your phone number throughout your marketing material including website, brochures, direct mail, emails etc to generate enquires. Our telemarketing team can then Cross-sell/up-sell callers to boost revenues. We can provide 0845, 0844 and 0871 number for as little as £18.75
Outbound Telemarketing
Our telesales marketing team can Call customers and prospects to sell products, services, subscriptions or make appointments. We can source high quality TPS checked call data to ensure high conversion rates of call volume.
Our telemarketing team can work closely with yourselves to produce an excellent call script that will increase conversion and prompt for cross/up selling.
B2B Telemarketing
Business to business telemarketing can help acquire hot prospects and leads to pass on to your sales team, reps or consultants to better advise or to close the deal. It is a much more cost effective way to use a call centre outbound telemarketing to filter qualified leads than to waste value senior company reps. Data quality checking is a also an efficient mean to reduce the workload and increase output from your reps.
B2C Telemarketing
Business to Consumer telemarketing when tied in with targeted TV and radio marketing efforts can be highly effective. Out telesales agents can help increase your brand awareness,up sell and cross sell. Our B2C telemarketing campaigns can be run in evenings and weekends outside normal office hours but when customers are more responsive and have the time to decide on purchases.
IVR Telemarketing
Automated IVR telemarketing is an inexpensive way to process large numbers of inbound telemarketing calls. IVR can be used to forward call to the correct sales division or can also take phone payments via touch tone facility. Read more on Phone Payment IVR
